First and foremost, this position is for someone ready to join the A-Team. Astanza’s team of sales folks, marketing gurus, service engineers, and a few Jacks and Jills of all trades is like no other. Award-winning in virtually every category, our Great Place to Work 2021/2022 is just that, and our new Inside Sales and Account Manager has to fit.

As for the job itself, a member of the inside sales team must be highly motivated and hardworking. It could be left at that, but it’d be a disservice to not suggest a competitive spirit goes a long way too.

The most successful inside sales personnel are organized go-getters with no fear of hearing the big N-O. Candidates best suited for this role will have worked in a high performance competitive environment. The Inside Sales and Account Manager will be responsible for working with new clients, established key accounts, and high level accounts. Any individual considering joining the A-Team must be passionate about their work, customer service oriented, and proud to contribute to the team's success.

Key Responsibilities

  • Connecting with new inbound leads via call, text, email, and social platforms
  • Following an established and successful cadence
  • 20-50 phone calls each day
  • Guiding prospective buyers through the buying process
  • Using provided software to manage and nurture relationships (i.e. Salesforce)
  • Creating quotes, proposals, and deliverables for prospective clients
  • Selling lasers!
  • Orchestrating the after-sale process for smooth onboarding of new clients
  • Nurturing and developing existing client relationships (help the family continue to grow!)
  • Generating incremental revenue based on individual quarterly and annual targets
  • Utilizing the tools and resources available
  • Collaborating with marketing, service, and leadership teams to help the company and our clients improve
  • Providing a high level of customer service at all times
  • At goal, candidates earn ~$150,000 with superstars earning $180,000+

Position Requirements

  • Bachelor’s degree preferred
  • Strong empathy for customers
  • Passion for revenue generation and professional growth
  • 3+ years involved in customer experience, sales, and/or retention management
  • Highly proficient in Google Workspace and salesforce.com
  • Proven ability to communicate clearly and professionally, both verbally and in writing
  • Positive track record of successfully working against a quota
  • Solid self-management, organization, and prioritization skills
  • Enthusiasm to work within a team selling environment
  • Ability to interface at all levels within an organization, both internally and externally
  • B2B experience, ideally in sales, business development, or marketing. Can you close?
  • Must be able to travel up to 15% of the time to key customers, conferences, and meetings

Candidate Attributes

  • High level interpersonal communication skills
  • Keen to learn the company, industry, and sales process
  • Ability to listen to customers, understanding their needs, and respond positively to requests
  • High integrity and ethical standard, with a commitment to compliance of regulatory rules
  • Willingness to adapt to a changing environment with multiple priorities
  • Competence to track and manage tasks to successfully meet deadlines